Perspective Services, Video Mystery Shopping
(Available Mystery Shopping from Wisconsin to Alabama and Illinois to West Virginia)
Keeping You on Target with Customer Service
What would your customers REALLY say about your customer service...don't be reactive, be proactive.
* See through your customer's eyes their experience with your business.
* Used as an invaluable training tool.
* A great way to drive an employee incentives program. (Some of our clients give "Mystery Shopping Awards" to their employees.)
* Understand and fix any issues in customer service.
Each DVD includes: The shopping experience at the counter and/or drive through (as applies). Time the entire shop takes, a video of the presentation of the product and the temperature of the food (as applies). 2 DVD’s per store.
Pricing The average starts at $49 per store. This varies based on what you desire in the DVD, the number of stores included in the shop, location of the stores and frequency of shops
.APPEARANCE RELEASE.doc is a form you can use with your employees. We suggest you double check with your legal representative before implementing a video mystery shopping program.
See what business owners say about Perspective Services,